AFTER ORDER

Procedure after placing the order

After placing the order every customer wants to know what the next step would be and how he/she will get the goods. Here we mentions full details of what would be next after placing the order.

  1. After placing the order you will get auto-generated email with the details of your order from Lakecity Handicrafts that your order has been received.

**Customer must do: customer must read this email and check the delivery address and other details too.

**Customer must read the Terms & Conditions of Lakecity Handicrafts.

For any correction order customer must reply to the email within 12 hours.

  1. Now the next step your order moving forward to the process and you will get auto auto-generated email from Lakecity Handicrafts that your order is under process.
  1. Next if your order is custom built then you will get some images of the finished products before shipping what you ordered.

**Customer must see these images and send confirmations within 24 hours that it is ok and ship these products. After getting confirmation from your side we will ship the goods. After shipping the products and the customer after receiving the goods tells us that it is not ok then Lakecity Handicrafts will not be liable at all because we will send products to you after getting your confirmation on images. If you have any query on product images then you must update us within 24 hours, if we do not get a reply within 24 hours then it will be marked that it is ok and the goods will be shipped.

  1. After getting the confirmation from customer side Lakecity Handicrafts Furniture ship the goods. You will get an auto-generated email from Lakecity Handicrafts that your order has been shipped. You will also get an email from Lakecity Handicrafts with the details of the tracking number and tracking website so that you can track your shipment and check the status.

**Note: Lakecity Handicrafts will ship your products by the best Air Freight Companies like FedEx, TNT, UPS, DHL, etc. As per your country & these air freight company rules & regulations they will ask you for document formalities and other relevant details for customs clearance which the customer must provide to the air freight company. If the customer will not provide these details to the air freight company and anything happens then we will not be liable for that. If Air Freight Company asks you for details regarding the shipper then you can ask us.

  1. After getting confirmation from Air Freight Company that the goods have been delivered, you will get an auto-generated email from Lakecity Handicrafts that your order has been completed.
  1. In the last you will get an email from us to know about the review of the products. You will get a link to post your review on our website about the product quality, service and your experience with Lakecity Handicrafts.